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FAQ's

Payment Methods?

We accept payment by PayPal, Direct Deposit, Visa or Mastercard (refer to our Terms and conditions for more details)

Postage?

We offer free standard (registered) postage within Australia for orders over $50.  For orders under $50, registered postage is a flat rate of $5.  International Shipping is available and will be calculated depending on the order qty and weight.

When will I get my order?

Orders will be despatched within 1-2 business days after payment is confirmed.  Within Australia, you parcel should arrive within 1-4 days after it has been sent.

Pricing?

All prices are in Australian Dollars.

Ring Sizes?

Please refer to our ring size guide. 

Exchanges?

We will gladly exchange a ring if it is the incorrect size, as long as the ring has not been worn.

My product is faulty?

If your items is faulty when you receive it, please contact us immediately so we can exchange it for you.  If something happens to your item within 2 months of purchase, please contact us.  After 2 months, we cannot guarantee an exchange or refund but please contact us with your issues so we can determine the outcome for you.